Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
Message for U.S. Citizens

Security Message

Heightened Potential for Transnational Criminal Organization-related violence in and around Ciudad Juarez

December 20, 2013

On December 19, 2013, the U.S. Consulate General in Ciudad Juarez issued a Security Message for U.S. citizens in the state of Chihuahua regarding the potential for Transnational Criminal Organization-related (TCO) violence in and around Ciudad Juarez. 

The evening of December 19, media reported exchanges of gunfire between local authorities and TCO elements near the intersection of Antonio Bermudez and Tomas Fernandez in eastern Ciudad Juarez, as well as an execution at a bar in downtown central Ciudad Juarez. 

The U.S. Consulate General strongly recommends that U.S. citizens avoid public areas, to include, but not limited to, shopping malls, restaurants, and government buildings, at this time.  Violence could continue in unspecified areas of the city for the foreseeable future.   

We would like to remind U.S. citizens of the risks of travel within Ciudad Juarez as outlined in the Department of State’s Mexico Travel Warning.   The Consulate will provide additional, specific security information should it become available.

Review your personal security plans; remain aware of your surroundings, including local events; and monitor local news stations for updates.  Maintain a high level of vigilance and take appropriate steps to enhance your personal security.

We strongly recommend that U.S. citizens traveling to or residing in Mexico enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) at  STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency.  If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate.

Regularly monitor the State Department's website, where you can find current Travel Warnings, Travel Alerts, and the Worldwide Caution.  Read the Country Specific Information for Mexico.  For additional information, refer to “A Safe Trip Abroad” on the State Department’s website.

Contact the U.S. embassy or consulate for up-to-date information on travel restrictions.  You can also call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  Follow us on Twitter and Facebook, and download our free Smart Traveler iPhone App to have travel information at your fingertips.

The U.S. Consulate General in Ciudad Juarez is located at Paseo de la Victoria #3650 Fracc. Partido Senecú, Ciudad Juárez, Chihuahua, Mexico C.P. 32543, and is open Monday – Friday, 8:00 a.m. to 5:00 p.m.  The U.S. Consulate’s website is

During regular work hours, the American Citizens Services unit of the Consulate can be reached at (656) 227-3411, by fax at (656) 227-3264 or by email at

If you are a U.S. citizen in need of urgent assistance, the emergency number for the U.S. Consulate dialing from a Mexican phone is (656) 215-0725.  If calling from a Ciudad Juarez land line call  044 656 215 0725.  If calling from other parts in Mexico dial 045 656 215 0725.  If calling from the United States dial 011 521 656 215 0725.