Emergencies and Crises

We are here to assist you and your family whenever and wherever we can. We can repatriate the remains of loved ones who have died, assist victims of crime, and help U.S. citizens who are detained in foreign prisons. American Citizen Services also administers a repatriation loan program to bring home destitute Americans.

In Case of Emergency

DO NOT Call This Line For Visa Inquiries.

American Citizen After-Hours Emergency Line

(656)215-0725

If calling from a Ciudad Juarez phone dial 044 before the number.

If calling from other parts in Mexico dial 045 before the number.

If calling from the U.S. dial 011- 521 before the number.

or Non-Emergency Issues and all visa related inquiries, please see our Contact Information Page to contact the Consulate during regular business hours.