To inquire about an immigrant visa case, a nonimmigrant visa case, or American Citizens Services select the subject from the drop down and complete the form. The Consulate will respond within 10 business days but only to inquiries made directly through this form.
Please note that we cannot respond to inquiries in reference to USCIS matters, including the status of I-601 and/or I-212 waivers. Please contact USCIS directly for any waiver-related questions at firstname.lastname@example.org.
For K (fiancé) visas, please use the form for immigrant visas. Be sure to provide a Ciudad Juárez case number beginning with CDJ, followed by a year, followed by six digits.
Select your type of inquiry.
*Please note that due to heavy demand the Consulate may need extra time to respond to your inquiry. Do not submit your inquiry more than once as it will only cause additional delays. Please also note that all requests to make or change appointments must be directed to the call center.