Operations at the Consulate

Weather Conditions

The U.S. Consulate General in Ciudad Juarez would like to inform the community:

If you are scheduled for a visa appointment on Friday January 4th and are unable or unwilling to travel because of the current weather conditions, please contact the American Service Center at (656)325-6300.  Operators will assist you in rescheduling your appointment for Monday January 7th.

Applicants who have scheduled U.S. passport or Consular Record of Birth Abroad appointments and cannot make it to the Consulate on Friday, January 4, due to the inclement weather should reschedule through our website https://evisaforms.state.gov/acs/default.asp?postcode=CDJ&appcode=1.

Applicants must cancel the previous appointment (you will need your confirmation letter because your password will be required) in order to schedule a new one. If you have problems, please contact American Citizen Services at 656-227-3411.

In case of an emergency involving a U.S. citizen, please contact the U.S. Citizen After-Hours Emergency Line at (656)215-0725.  If calling from Ciudad Juarez, dial 044 before the number.  If calling from other parts of Mexico, dial 045 before the number.  If calling from the U.S., dial 011- 521 before the number.