STATE DEPARTMENT (OCS Trust) - For U.S. Citizen Emergencies OnlyIn emergency situations only, if you wish, money may be sent through the Consulate. The most secure way is by establishing a Department of State trust fund. This service is available ONLY TO U.S. CITIZENS on an emergency basis. Through this, depositors establish a trust account in a recipient’s name in order to send funds overseas. Upon receipt of these funds, the Department authorizes disbursement to the recipient from the appropriate U.S. Embassy or Consulate. OCS Trust takes approximately one working day and funds are disbursed in local currency. The State Department has a $20 dlls processing fee for this service. The forwarding of funds will be delayed if the sender fails to provide the recipient's overseas location. There are several options to make these arrangements:
SENDING FUNDS BY WESTERN UNION: If the sender has a major credit card, he/she may telephone Western Union at 1-800-325-6000 or 4176. Likewise they may tell the local Western Union office that they wish to purchase a money order for the desired amount plus $20 (State Department’s fee), made payable to the Department of State. A message with the sender’s name, address, and telephone number, as well as the name and overseas location of the recipient, must accompany the money order. Western Union charges a fee based on the amount sent. The money order and message are sent to: Overseas Citizens Services, Department of State, Washington, D.C. 20520. Funds are normally received electronically in OCS within several hours. The Department of State has a Western Union checkwriter in their office and an officer is available to receive funds during business hours.
SENDING FUNDS BY BANK WIRE TRANSFER: It may take 1 to 3 days to process a bankwire transaction. If the sender chooses this option, they must tell the bank that they want to wire the desired amount plus $32 to NationsBank, Department of State Branch, 2201 C St. NW, Washington, D.C. 20520 at (202)624-4750 via ABA number: 114000653; Account number: 7476363838; Account name: PUPID STATE DEPARTMENT; Special Instructions: OCS/Trust for Benefit of (Recipient’s Name), US EMBASSY/CONSULATE (City, Country); and include the sender’s name and telephone number. The wire instructions must include the recipient’s full name and overseas location. NationsBank notifies our office when funds are received. The $32 fee includes the $20 DOS fee and NationsBank’s $12 wire fee.
SENDING FUNDS BY OVERNIGHT/REGULAR MAIL: The sender obtains a cashiers check or money order for the desired amount plus the $20 (our fee), made payable to the Department of State. A letter must be attached with the sender’s name, address, and telephone number, as well as the name and location of the overseas recipient. Mail to: Overseas Citizens Services, CA/OCS, Room 4811, Department of State, 2201 C St. NW, Washington, D.C. 20520. Regular mail can take 7 to 10 workdays before it is received, and even overnight mail may not reach the Department for several days.
IMPORTANT NOTICE TO THOSE WHO RECEIVE FUNDS AT THE CONSULATE To request funds from a trust account, our office hours are between 8:00-11:00a.m. The person collecting the money must present a government issued I.D. If the person collecting the money is other than the recipient, a written request from the recipient to disburse the funds will be required, specifying the name of the person authorized to receive the funds.
Should you have any further questions, please do not hesitate to call the American Citizen Services Section of the U.S. Consulate in Ciudad Juarez at 011-52-16-13-16-55.
PRIVATE COMPANIES – For Sending Funds to AnyoneDISCLAIMER: THE AMERICAN CONSULATE GENERAL AT CIUDAD JUÁREZ ASSUMES NO RESPONSIBILITY FOR THE PROFESSIONAL ABILITY OR INTEGRITY OF THE SERVICE PROVIDERS WHOSE NAMES APPEAR IN THE LIST BELOW. HOWEVER, THEY HAVE BEEN SELECTED WITH CARE. THE ORDER IN WHICH THEY APPEAR HAS NO SIGNIFICANCE.
If you wish money to arrive through a bank or to a different destination other than the Consulate, it is important that you know what wire-transfer companies exist and the cost of their services. There are several wire-transfer businesses or bank services to send money to people in Mexico. Some of them are: Ace America Cash, Armed Forces Bank, Bank of America, Bank of the West, Check In-Cash Out, Dinero Seguro, International Money Exchange, Money Gram, Order Express, Valuta Corporation, Wells Fargo Bank, Western Union. All of these companies charge between $10 and $30 U.S. Dollars to send amounts of up to $300 U.S. Dollars to Mexico. The money may be available in a time frame ranging from 15 minutes to 1 day, depending on the type of service requested.
To send the money, you must contact the company directly. You will need a completed application, the money, and an official ID. To collect the money, the person will also have to present an official ID.
The Mexican government offers a monthly updated consumer’s report on wire transfer companies through PROFECO (Procuraduria Federal del Consumidor). You may contact them free of charge from the U.S. at 1-877-868-8722 or from Mexico at 01-800-903-1300 or you may check their Internet page at http://www.profeco.gob.mx
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