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The Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with visa systems.  This issue is not specific to any particular country or visa category.  We apologize for the inconvenience and are working urgently to correct the problem and restore full operability.  Passport applications accepted overseas between May 26, and June 14 2015, were also affected by technical problems.  If you applied for a U.S. passport overseas during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the U.S. Embassy or Consulate at which you originally applied.  Information about how to apply for an emergency passport is available at the following link.

These systems issues are also impacting processing of U.S. visas.  We are currently unable to print most immigrant and nonimmigrant visas approved after June 8, 2015.  In addition, U.S. Embassies/Consulates are currently unable to process new applications submitted on or after June 9, 2015.  Nonimmigrant visa applicants with interview appointments scheduled for this week, June 14-20, are asked to reschedule if they submitted a DS-160 online application after June 9, 2015.  Appointments can be rescheduled by following the instructions located on  Nonimmigrants visa applications who submitted their DS-160 online application prior to June 9, 2015, should plan to attend their scheduled appointment.

Individuals with urgent travel should follow the instructions for expedited emergency appointment found on


Welcome to the Consular Section of the U.S. Consulate General, Ciudad Juarez.  The Consular Section has two main missions:

  • to provide a wide range of emergency and routine services to U.S. citizens visiting or residing in Mexico, such as offering help in the event of serious illness or arrest, issuing U.S. passports, registering the births of U.S. citizens in Mexico, and providing assistance to recipients of Social Security and other Federal benefits; and 
  • to provide immigrant and nonimmigrant visa services to Mexicans and citizens of other countries who are in Mexico. 

In FY2014, the Consular Section processed 179,168 applications for nonimmigrant visas and 85,651 applications for immigrant visas, making it possible for Mexicans of various backgrounds and walks of life to travel to the United States.  With its variety of tourist destinations, diverse cultures, dynamic business environment, and spectacular landscapes, the United States has much to offer visitors.

We hope that you will find our website useful. Please use the links on the left to find further information on our service.

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